How do I place an order?

P lease email with an outline of the job you have mind, along with the sizes and quantities you require. I will then send you a quotation based on this and a list of details of what I will require from you should you wish to go ahead with an order. Once your artwork has been checked for suitability to the process, I will send you a PDF proof of your design for your approval. Full payment will be required prior to the commencement of any design work and printing. Payment details will be outlined on your invoice. 

How should I send the artwork files?

If you have a design that you would like have letterpressed, please send a black and white vector file of the artwork to be printed. Adobe Illustrator (.ai) or .eps files are preferable. If supplying artwork with text, please make sure that all type is converted to outlines first, and in CMYK with K=100. Although the letterpress process can be suited to all sorts of type and imagery, finer lines can be tricky. Please make sure all fine lines have a thickness of no less than 0.3pt. This will minimise the risk of any broken or missing lines on your plate, which can occur during the plate exposure process.

Can I order a sample?

Yes! Being able to see and feel the product in your own hands I believe to be vital in understanding the process and visualising the final outcome. Please email me to order a sample pack. Unfortunately I am unable to issue personalised items and may only have certain colours to hand, but I will do my best to match your samples according to your job in mind. The purpose of our samples is primarily to show the quality of our materials and print finish, and to give an idea of the options available.

Can I see a hard copy before going ahead with an order?

Regretfully, due to the nature of process, I cannot send hard copies of letterpress items prior to a print order. If you are unsure about how your design will look once printed, I recommend purchasing one of our sample packs, which should give you a better feel for the materials I use and the finish to expect.

What is your lead time?

Lead time can vary depending on the number of jobs I have on at one time. As a small scale printery, I am only able to work on one job at a time, so please bare with me! Turnaround is generally between 10 and 15 working days, however, please be aware that larger and more complex jobs may take longer. Please let me know as soon as you can when you wish to place an order and I can supply you with more accurate lead time.

How will my product be shipped? 

All stationery samples are delivered by Royal Mail 1st Class Recorded Delivery and Royal Mail Next Day Special Delivery. Both shipping options will require a signature upon delivery.

I would like to order some wedding invitations - what quantity of should I order?

I recommend ordering approximately 60% of your total guest number. Remember you are sending one invitation per household, not per guest. Please be sure to allow for keepsakes and spares. It is wise to consider that if you are hand writing your envelopes, mistakes can be made and reprints are costly.

How can I ensure my stationery matches the colour on my computer screen?

Computer monitors can vary considerably, and colour can differ to its appearance in print. For this reason, I only mix colours in reference to the Pantone® universal colour coding system to ensure colour accuracy. Refunds or returns therefore cannot be offered on the basis that colour appears differently to on screen design proofs.